Text Spam
• Illinois Sues Text-Message Spammers
• Arizona Court Rules Against Unwanted Text Messaging
• Cell Spam On the Rise
• Court Bans Cell Phone Spammer
The first international study of cell phone spam finds that more than 8 in 10 mobile phone users surveyed have received unsolicited messages and are more likely to change their service provider than their cell phone number to fight the problem.
The study, released by the University of St. Gallen, Switzerland, predicts that spam will increasingly infect the wireless world.
With complaints about cell phone spam on the rise, both consumers and businesses see wireless operator self-regulation as the most important action against unsolicited mobile messages.
The study was intended to analyze differences in how phone companies and consumers see the spam problem. Surveyed were 1.659 consumers and 154 cell phone company employees worldwide.
Consumers worldwide indicated that mobile spam has a negative impact on the brand of the mobile network operator (MNO). Subscribers would rather change their MNO than apply for a new cell phone number.
Most complaints about mobile spam are directed toward the service provider. In addition, consumers perceive mobile marketing messages from mobile operators as mobile spam.
Both consumers and mobile operators expect mobile spam to become more of a problem in the future. 83 percent of telecommunications industry respondents perceive mobile spam to be a critical issue today or within the next 1-2 years.
Both consumers and corporations see MNO self-regulation as the most important action against spam. Customer-initiated actions are perceived to be less effective.
Cancellation of roaming agreements and customer complaint hotlines are the most frequently named actions that MNOs take today against spam.
MNOs are currently well aware of the effects of mobile spam on consumers. However, most MNOs are presently in a trial-and-error phase, applying reactive measures and testing various technological alternatives for avoiding spam.
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11.02.2005
Cell Spam On the Rise
Text Spam• Illinois Sues Text-Message Spammers• Arizona Court Rules Against Unwanted Text Messaging• Cell Spam On the Rise• Court Bans Cell Phone Spammer The first international study of cell phone spam finds that more than 8 in 10 mobile... |
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18.04.2005
Cell Phone Taxes on the Rise
Those cell phone taxes add up. Nearly 17% of the average monthly wireless bill now goes to cover federal, state and local taxes and fees. In some cases, consumers face an average tax burden of more than 20%. The taxes and fees consumers pay in New York, Florida,... |
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31.08.2004
Court Bans Cell Phone Spammer
Text Spam• Illinois Sues Text-Message Spammers• Arizona Court Rules Against Unwanted Text Messaging• Cell Spam On the Rise• Court Bans Cell Phone Spammer Verizon Wireless has won an injunction against a Rhode Island cell phone spammer, the... |
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08.03.2003
Cell Phone Radiation Suit Dismissed
• Cancer Center Workers Warned about Cell Phone Risks• New Mexico Allergy Sufferers Want Public Wi-Fi Ban• Study Cautions Pregnant Women On Cell Phone Use• Researcher: Cell Phones `More Dangerous Than Smoking`• Cell Phones May Provide... |
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07.05.2003
Court Order Snags Cell Phone "Radiation Protection Patches"
The Federal Trade Commission has reached a settlement with Comstar Communications, Inc. and its president, Randall A. Carasco, who marketed and sold "WaveShield," "WaveShield 1000," and "WaveShield 2000" -- so-called cell phone "radiation protection patches." Using... |
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